Terms and Conditions
Welcome to Thanal Homestay. By accessing or booking through our website (https://thanalstay.com
), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a reservation.
1. Property Information
Property Name: Thanal Homestay
Address: Thanal Homestay, Plavila Veedu, Kanthari Villa, Anamukham Road, Amboori, Thiruvananthapuram – 695505, Kerala, India
License: Kerala Government Tourism Department – Homestay Gold License
Thanal Homestay operates in compliance with the guidelines of the Kerala Tourism Department.
2. Check-in and Check-out Policy
Check-in Time: 11:00 AM
Check-out Time: 12:00 PM
Early check-in or late check-out is subject to availability and may incur additional charges. Guests are requested to inform the property in advance regarding arrival time.
3. Booking and Payment
All bookings must be confirmed through full or partial payment via our authorized payment gateway:
Accepted Payment Method: Razorpay
A booking is confirmed only after successful payment and receipt of confirmation from Thanal Homestay.
4. Cancellation Policy
All cancellations are governed by our official Cancellation Policy available at:
https://thanalstay.com/cancellation-policy/
Guests are advised to review the policy carefully before confirming their booking.
5. Refund Policy
Refunds, if applicable, will be processed as per our Refund Policy available at:
https://thanalstay.com/refund_returns/
Refund timelines may vary depending on payment method and banking procedures.
6. Identification Requirements
As per government regulations, all guests (including children above the legally required age) must present valid government-issued photo identification at the time of check-in.
Accepted ID Proofs:
Aadhaar Card
Voter ID
Failure to provide valid ID may result in denial of accommodation.
7. House Rules
To ensure a comfortable and peaceful stay for all guests, the following rules must be strictly followed:
🚭 No Smoking inside the premises.
🍷 No Alcohol Consumption within the property.
Loud music, parties, or events are not permitted.
Guests are expected to maintain cleanliness and respect the property.
Any damage caused to property items will be charged to the guest.
Management reserves the right to request guests to vacate the premises in case of misconduct or violation of house rules without refund.
8. Guest Responsibility and Liability
Guests are responsible for their personal belongings. Thanal Homestay shall not be liable for:
Loss, theft, or damage of personal property
Injury, accident, or illness during the stay
Delays or interruptions due to circumstances beyond our control (natural disasters, government restrictions, power failures, etc.)
9. Website Usage Terms
Use of this website is subject to our Website Terms and Conditions available at:
https://thanalstay.com/terms-and-condition/
Unauthorized use of this website may result in legal action.
10. Government Compliance
Thanal Homestay operates under the Kerala Government Tourism Department Homestay Gold License and adheres to all applicable state and national laws of India.
11. Contact Information
For any queries regarding bookings, policies, or services, please contact:
📧 Email: hello@thanalstay.com
📞 Phone: +91 9495027323
🌐 Contact Page: https://thanalstay.com/contact-us/
12. Amendments
Thanal Homestay reserves the right to update or modify these Terms and Conditions at any time without prior notice. Guests are encouraged to review this page periodically.